Dear POLARIS user,

Planned outage notification.


Object: Eclipse upgrade from version 5.6 to version 6.4.2
When:May 26th from 08:00 AM to 18:00 PM

We would like to inform you that due to the upgrade activities that will be carried out on Friday 26th of May the Eclipse system will be unavailable from 08:00 to 18:00. 

During this time, internal and external users won’t be able to access Eclipse.

As soon as our scheduled upgrade is complete, we will send you an update.

For any further info or support please refer to the Service Desk

Thank you for your cooperation.



Please contact us if we can advise you further

Kind Regards
POLARIS Service Desk

Office Hours

Monday to Friday : 08:00 - 18:00
Saturdays / Sundays : CLOSED
Public Holidays : CLOSED

Contact Details

Email : hso-polarissupport@esa.int

Phone : +31 (0) 71 56 56514
Sapienza Copyright